🛡️Privacy Policy

Effective Date: August 2025

Pickovo ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile app, or services across Africa.

1. Information We Collect

Personal Information:

Name, phone number, email, address, vehicle details.

Payment Information:

Card details or payment method information (handled securely via third-party payment processors).

Usage Data:

App usage patterns, service requests, location data (with your consent).

2. How We Use Your Information
  • Provide and improve our services.
  • Process payments and bookings.
  • Communicate service updates, promotions, or important notices.
  • Analyze trends to enhance user experience.
3. Sharing Your Information
  • We do not sell your data to third parties.
  • We may share information with trusted partners (mechanics, service providers) solely to fulfill your service requests.
  • Legal requirements: We may disclose data if required by law.
4. Data Security

We implement strong security measures to protect your personal information, including encryption and secure servers.

5. Your Rights
  • Access and update your personal information.
  • Request deletion of your data.
  • Opt out of marketing communications.
6. Cookies and Tracking

Our website and app may use cookies and similar technologies to enhance user experience and improve functionality.

7. Contact Us

For any privacy concerns, reach out at:

📧info@pickovo.com
📞+250 788 701 902